Your Privacy Is Our Responsibility

1. Introduction & Scope

This Privacy Policy ("Policy") sets out how 88bat's online platform (https://88bat.bar) collects, processes, stores, and protects the personal information of its users. 88bat is committed to providing a safe, transparent, and trustworthy digital gaming environment for users in Bangladesh.

When you create an account on 88bat, use our services, or browse our website, you are considered to have accepted the terms of this Policy. Please read this document carefully, and if you have any questions, contact our support team.

This Policy applies only to 88bat's own platform. Third-party services or game providers available on our site may have their own privacy policies, which are described in their separate documents.

2. What Information We Collect

88bat collects two types of information: information provided directly by the user, and information collected automatically while using the platform.

2.1 Information You Provide Directly

During account registration and management, you provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport number (for identity verification)
• Financial information — bKash, Nagad, Rocket, or Upay account numbers, bank account details
• Residential address
• Information provided when contacting our support team

2.2 Automatically Collected Information

The following information is collected automatically when you use 88bat:

• IP address and device type
• Browser type and operating system
• Login time and session duration on the platform
• Gaming activity, betting history, and transaction records
• Information collected through cookies and similar tracking technologies

3. Purpose of Data Use

88bat uses your information only for lawful and specific purposes. Your information is never sold to third parties for commercial purposes.

3.1 Service Delivery & Operations

• Account creation, verification, and management
• Processing deposits and withdrawals
• Managing gaming and betting activity
• Managing bonus and promotion-related activity

3.2 Security & Compliance

• Preventing fraud, money laundering, and other illegal activity
• Age verification — blocking access for users under 21
• Detecting unauthorized use of accounts
• Enforcing responsible gaming policies

3.3 Service Improvement & Communication

• Improving platform functionality and user experience
• Identifying and resolving technical issues
• Sending important account-related notifications
• Providing customer support

4. Data Storage & Security

88bat places the highest importance on the security of your personal information. We apply industry-standard technical and organizational measures to protect data from unauthorized access, alteration, disclosure, or destruction.

4.1 Technical Security Measures

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Sensitive data (passwords, payment data) protected with additional encryption layers
• Regular security audits and vulnerability testing
• Two-Factor Authentication (Two-Factor Authentication) for account access

4.2 Data Retention Period

88bat retains your information for as long as your account is active. Even after an account is closed, certain information may be retained as required by legal obligations, dispute resolution, or fraud prevention. Data is securely deleted beyond the period required under applicable law.

5. Sharing Data with Third Parties

88bat does not sell your personal information. However, certain information may be shared with third parties in the following limited circumstances:

5.1 Payment Processors

The necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions. These parties follow their own privacy policies and use the information solely for the purpose of processing transactions.

5.2 Game Providers & Technology Partners

Our game providers — including Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming — may process limited user data. This access is solely to ensure game services are delivered and is subject to strict contractual confidentiality obligations.

5.3 Legal Obligations

88bat may be required to provide information under a court order or a lawful request from a legal authority. In such cases, no information beyond what is required under applicable law will be disclosed.

6. Cookies & Tracking Technologies

The 88bat website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience.

6.1 Types of Cookies & Their Purpose

• Essential cookies: Maintaining login sessions, ensuring security — the site cannot function properly without these
• Functional cookies: Remembering language preferences, display settings, and other user preferences
• Analytics cookies: Monitoring site usage and improving the service

6.2 Managing Cookies

You can turn off non-essential cookies by changing your browser settings. Keep in mind that disabling certain cookies may limit the functionality of the site.

7. Your Rights

88bat respects your right to data privacy. You may exercise the following rights:

7.1 Right of Access

You may request a copy of the information 88bat holds about you. We will respond to your request within a reasonable time.

7.2 Right to Correction

If your information is inaccurate or incomplete, you may request a correction. Most information can be updated directly from your account settings.

7.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained in the case of legal obligations, active disputes, or fraud investigations.

7.4 Right to Object to Processing

You may object to marketing communications at any time. Contact the support team or change your notification preferences from your account settings.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team via live chat or email. We will respond within a reasonable time after receiving your request.

8. Protection of Minors

88bat strictly prohibits providing services to anyone under the age of 21. Age is verified at registration, and additional identity verification is activated in cases of suspicion.

We do not knowingly collect information from minors. If an account belonging to a minor is identified, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian believes their child has created an account on 88bat, please contact our support team immediately.

9. Privacy Policy Changes

88bat may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• Sending a notification to your registered email address
• Displaying a notification when you log in to the platform
• Updating the "Last updated" date at the top of this page

Continued use of 88bat after changes have been made will be considered acceptance of the updated policy. If you object to the policy changes, stop using the service and contact our support team to close your account.

10. Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact the 88bat support team.